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Terms and Conditions

These Terms and Conditions govern your use of Slots Amigo Casino and the services operated by Coco Loco Holdings N.V. By registering an account or accessing any part of the platform, you agree to these terms in full. Please read this document carefully before depositing funds or claiming any promotional offer.

1. Operator Information

Slots Amigo Casino is owned and operated by Coco Loco Holdings N.V., a company registered in Curaçao. The platform holds a gaming licence issued under the Curaçao gaming regulatory framework. This licence does not confer UK Gambling Commission authorisation — the platform operates outside UKGC oversight and does not participate in the GamStop self-exclusion scheme.

2. Eligibility and Account Registration

To open an account you must be aged 18 or older and resident in a jurisdiction where online casino gambling is not prohibited by local law. UK residents may register; however, UKGC consumer protections do not apply to accounts on this platform. By completing registration you confirm that:

  • You are at least 18 years old
  • You are acting on your own behalf and for personal, recreational purposes only
  • The information you provide at sign-up is accurate and up to date
  • You are not a current employee, contractor, or affiliate of Coco Loco Holdings N.V. or any associated company

One account is permitted per person, household, IP address, and payment method. Creating multiple accounts will result in all accounts being closed and any balances being voided.

3. Account Verification (KYC)

Slots Amigo Casino is required to verify your identity before processing a withdrawal. You must submit a government-issued photo ID (passport or driving licence) and a proof of address document dated within the last 90 days (utility bill, bank statement, or equivalent). The review process typically takes 24–72 hours. Failure to provide documents when requested may result in account suspension and funds being held pending compliance review.

4. Deposits and Withdrawals

The minimum deposit is £10 (or £20 for bonus-qualifying transactions). Withdrawals require identity verification as described in Section 3. The monthly withdrawal ceiling is £7,000. Per-request limits vary by payment method — refer to the cashier for current figures. Crypto withdrawals are processed within 12–24 hours following KYC approval. Card and bank transfers take 1–5 working days depending on the receiving institution. Deposits made via CashtoCode cannot be reversed through the same channel; an alternative withdrawal method must be registered before requesting a payout.

5. Bonus Terms and Conditions

All bonuses and promotions at Slots Amigo Casino are subject to the following standard conditions unless stated otherwise in the specific offer terms:

  • Wagering requirement: 20x the bonus amount (casino bonuses); 10x the combined deposit plus bonus (sports bonus)
  • Expiry: 7 days from the time the bonus is credited to your account
  • Maximum bet while a bonus is active: £5 per spin or per hand
  • One active promotion per account, household, and IP address at any time
  • Withdrawing funds before completing wagering requirements cancels any remaining bonus balance and linked winnings
  • Free spin winnings are subject to the same wagering requirement as the bonus credited alongside them
  • The casino reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice

Attempting to exploit promotional terms through irregular betting patterns, arbitrage strategies, or coordinated play across multiple accounts will result in bonus cancellation and may lead to account closure.

6. Responsible Gambling

The casino provides voluntary tools including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These are available through the account settings panel. Because this platform operates under Curaçao licensing, GamStop exclusion does not transfer to this account. Players concerned about their gambling behaviour are encouraged to use the responsible gaming tools available on-site and to contact GamCare (0808 8020 133, free, 24/7) for independent support.

7. Prohibited Activities

The following activities are prohibited and will result in account suspension, voiding of funds, and potential referral to relevant authorities:

  • Fraud, money laundering, or any form of financial crime
  • Using software, bots, or automated tools to manipulate game outcomes or betting patterns
  • Exploiting software errors or technical malfunctions — all winnings arising from confirmed errors will be voided
  • Accessing the platform from a jurisdiction where online casino gambling is illegal
  • Sharing account credentials or allowing third parties to operate your account

8. Privacy and Data

Your personal data is collected and processed in accordance with our Privacy Policy. By registering, you consent to the collection and use of your data for account management, regulatory compliance, and communication purposes. Full details are available in the Privacy Policy page of this site.

9. Limitation of Liability

Slots Amigo Casino provides the platform on an "as is" basis. We do not guarantee uninterrupted service and accept no liability for losses arising from platform downtime, connection errors, or third-party payment processing delays. The casino's liability in any event is limited to the amount held in your account at the time of the incident. Gambling involves financial risk — never deposit funds you cannot afford to lose.

10. Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes not resolved through our internal complaints process will be referred to the relevant dispute resolution body under our licence. UK residents should be aware that UK courts and regulatory bodies do not have jurisdiction over disputes arising from accounts on this platform.

11. Changes to These Terms

Slots Amigo Casino reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email or an on-site notification before taking effect. Continued use of the platform following notification constitutes acceptance of the updated terms. If you do not agree to an amendment, you should close your account and withdraw your remaining balance before the effective date.

Last updated: September 2026. For questions about these terms, contact support via live chat or email.